Rrezulto.
For patients

Your test results, straight to your phone.

When your laboratory uses Rezulto, you no longer need to call or come back for the paper. As soon as your result is ready, you get a message.

How it works

1

Give your phone number

At the laboratory desk, once: your phone number or email, and your consent.

2

Get the notification

By WhatsApp, SMS or email, as soon as the laboratory has validated the result.

3

Open it with your code

A 6-digit code is sent to your phone. No app, no account, wherever you are.

4

Share it with your doctor

Through a secure link that expires on its own after 1, 7 or 30 days.

Patients' questions

How do I get my lab test results online?

If your laboratory uses Rezulto, give your phone number or email at the desk. When the result is ready you receive a message with a link; you open it with the code sent to your phone. You can also sign in at any time at rezulto.app/patient with your personal number and date of birth.

Do I need to install an app?

No. The result opens in your phone's or computer's browser. If you like, you can add Rezulto to your home screen like an app, but you don't have to.

What is the code I receive on my phone?

A 6-digit code, valid for 10 minutes. Without it the link shows nothing: nobody else can open your result, even if they have the link.

The link no longer works. What should I do?

The link in the message is valid for 14 days. After that, sign in at rezulto.app/patient with your personal number or Rezulto ID and your date of birth; you will receive a new code. All your results are there.

How do I send the result to my doctor?

Open the result and tap "Share with doctor". Choose how long the link is valid (1, 7 or 30 days) and send it however you like. You can cancel it at any time.

I live outside Kosovo. Do I still get my results?

Yes. The message reaches you anywhere, and the site is in 9 languages: Albanian, English, German, French, Italian, Swedish, Romanian, Bosnian and Russian.

Is my data safe?

Results are stored encrypted in the European Union (Frankfurt), under Kosovo Law 06/L-082 and the GDPR. Every opening is logged. The Rezulto team cannot see your results.

Why don't I receive some results on my phone?

Some sensitive tests (for example HIV, hepatitis or genetic tests) are handed to you in person by the doctor or at the laboratory. This is deliberate, to protect your privacy.

Does Rezulto explain my result?

No. Rezulto sends you the laboratory's document exactly as it is. Ask your doctor what the values mean.

Does my laboratory use Rezulto?

Ask at the desk. If not yet, you can suggest it: the service is free for patients.

Are you a laboratory?

Rezulto connects to the software you already have, without changing anything at the front desk. The first month is free.